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Generalissmo Francisco Franco...
...is still dead.
Speakeasy called Covad, who theoretically dispatched someone to the CO (think Morlock Hole, Gentle Readers) for Deep Network Hoodoo--replacing a DSLAM card
Covad's tech either balked at replacing the expensive thing, or never made it to the CO because he was eaten by a grue, or something, because lo, nothing was actually done.
Speakeasy is Not Amused and have Spoken With Covad. I believe the phone call went something like this:
Covad: "Hey, Speakeasy, watch me pull a DSLAM out of my hat!"
Speakeasy: "Oh, Covad, that trick never works!"
*Covad pulls, and gets a huge rat instead of a DSLAM card.*
Covad: "...guess I didn't know my own strength!"
We are Informed that they really really are sending a tech out... "This time for sure!"
And, therefore:
However, I am pleased to report that a nearby EVYL EMPYRE is only too happy to do everything Speakeasy had been, only faster and for less money. While I'm normally a happy little Green Libertarian, and agin' Evyl Empyres wheresoever they may be, the little guy is not giving me the level of service I need: two significant outages in three months is, simply, unacceptable. Yes, I know Speakeasy has to work through the New and Improved Death Star, but really, there are things up with which I will not put!
-- Lorrie
Speakeasy called Covad, who theoretically dispatched someone to the CO (think Morlock Hole, Gentle Readers) for Deep Network Hoodoo--replacing a DSLAM card
Covad's tech either balked at replacing the expensive thing, or never made it to the CO because he was eaten by a grue, or something, because lo, nothing was actually done.
Speakeasy is Not Amused and have Spoken With Covad. I believe the phone call went something like this:
Covad: "Hey, Speakeasy, watch me pull a DSLAM out of my hat!"
Speakeasy: "Oh, Covad, that trick never works!"
*Covad pulls, and gets a huge rat instead of a DSLAM card.*
Covad: "...guess I didn't know my own strength!"
We are Informed that they really really are sending a tech out... "This time for sure!"
And, therefore:
| Overall Status | Explanation |
|---|---|
 |
The current status of my server is Elmo as the network is DOWN. |
However, I am pleased to report that a nearby EVYL EMPYRE is only too happy to do everything Speakeasy had been, only faster and for less money. While I'm normally a happy little Green Libertarian, and agin' Evyl Empyres wheresoever they may be, the little guy is not giving me the level of service I need: two significant outages in three months is, simply, unacceptable. Yes, I know Speakeasy has to work through the New and Improved Death Star, but really, there are things up with which I will not put!
-- Lorrie
no subject
The part where Speakeasy isn't doing more than "best effort" is that we're technically doing this with residential-level service, which means that they're very responsive on the phone, but don't actually have anything saying "and if we don't have it back up in X hours we nip out back and commit seppuku". They have "best effort" which is, well, where we are now, yippee.
The sucktastic Comcast customer AUP &c is why we're signing up with business-level service with Comcast, which allows the kind of service we need--static IP and all of that. Our residential cable modem has never failed us (*knock on head*) and the overall service will soon be getting upgraded from 5.0Mb/s to 6.0Mb/s.
The only thing that I could think of that could suck less is putting lorien in a colo, which I'd rather not do--price becomes a consideration, alas. 8-(
-- Lorrie